Exchange Policy
Exchange Policy
Griffinshop Exchange Policy
At griffinshop , customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a hassle-free exchange policy under the following terms:
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Eligibility: Exchanges are accepted within 4 days of receiving your order.
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Condition: Items must be unused, in their original packaging, and with all tags and protective films intact.
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Process: To initiate an exchange, please contact our support team at griffinshop21@gmail.com with your order number and reason for exchange.
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Shipping: Return shipping costs for exchanges are the responsibility of the customer unless the item received was defective or incorrect.
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Non-Exchangeable Items: Personalized, customized, or sale items are not eligible for exchange.
We appreciate your understanding and support. For further assistance, don’t hesitate to reach out.