At Griffinshop, customer satisfaction is our top priority. Please read our policy below regarding cancellations, refunds, and exchanges:

Cancellation Policy

• Orders can be cancelled only before dispatch.
  

• To request a cancellation before dispatch, please contact our support team immediately at griffinshop21@gmail.com.

Refund Policy

• 4 Days refunds once the order has been placed and dispatched.

• Refunds are only applicable for incorrect order.

Exchange Policy

• We offer exchanges for defective or damaged products.

• To be eligible for an exchange:

  • You must notify us within 48 hours of receiving the product.

  • The product must be unused and in its original packaging.

• Exchange requests can be made via griffinshop21@gmail.com.

We appreciate your understanding and support.